Privacy Policy

At Vroq Studio, your privacy matters to us. This policy explains what information we collect when you visit our website or enquire about our services, how we use it, and how we protect it. We keep this simple and free of legal jargon — because you deserve to understand it.

1. Who we are

Vroq Studio is a web design and digital presence agency based in West Bengal, India. We help businesses build high-converting websites, Google Business Profiles, and complete online presence systems. If you have any questions about this policy, reach us atvroqstudio@gmail.com or via WhatsApp at +91 74394 80579.

2. Information we collect

We only collect information that you voluntarily provide to us. This may include:

• Your name
• Your email address
• Your phone or WhatsApp number
• Your business name and location
• Any messages or details you submit via our contact form

We do not collect sensitive personal data such as financial information, government IDs, or health records.

3. How we use your information

Any information you provide is used solely to:

• Respond to your enquiry or consultation request
• Communicate with you about our services and proposals
• Send project updates or invoices if you become a client
• Improve our website and the quality of our services

We will never sell, rent, or trade your personal data to any third party for marketing purposes.

4. Cookies & analytics

Our website may use basic analytics tools (such as Google Analytics) to understand how visitors use our site — pages visited, time on site, and general location data. Analytics data is aggregated and anonymised; we do not track individually identifiable browsing behaviour. You can opt out using the Google Analytics Opt-Out Browser Add-on. We may also use essential cookies for basic site functionality, which you can control through your browser settings at any time.

5. Contact form & third-party services

Our contact form is processed via Web3Forms, a secure form-handling service. When you submit a form, your data is transmitted to their servers to deliver your message to us. Web3Forms does not store your data beyond delivery. We may also use the following services, which have their own privacy policies:

• Google Analytics — website analytics
• WhatsApp — direct client communication

We encourage you to review the privacy policies of these third-party services if you have concerns.

6. Data protection & storage

We take reasonable steps to protect your personal information from unauthorised access, disclosure, or misuse. Your data is stored securely and access is limited to team members who need it to serve you. We retain your data only for as long as necessary to fulfil the purpose it was collected for, or as required by applicable law.

7. Your rights

You have the right to:

• Request access to the personal data we hold about you
• Request correction of inaccurate or incomplete data
• Request deletion of your data at any time
• Withdraw consent for us to contact you for marketing purposes

To exercise any of these rights, email us at vroqstudio@gmail.com. We will respond promptly.

8. Children's privacy

Our services are not directed at individuals under the age of 18. We do not knowingly collect personal information from minors. If you believe a minor has submitted data to us, please contact us and we will promptly delete it.

9. Changes to this policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable regulations. When we do, we will update the "Last updated" date at the top of this page.

10. Contact us

Questions about this policy or how we handle your data? Reach out:
Email: vroqstudio@gmail.com
WhatsApp: +91 74394 80579
Location: West Bengal, India